Policies

PAYMENT

We require a 50% deposit 10 days before we start your project with the balance to be paid in full upon completion.

GUARANTEE

Our first guarantee is that we will work on your project until you are completely satisfied. We build the song along with you and we ask for your feedback at each step of the process. We find this prevents surprises and limits the number of revisions needed. We will continue, however, to make changes – big or small – until you’re happy.

If for some reason you decide we’re not the right fit and wish to cancel, we will refund part or all of your deposit. If we’re at the Sketch stage and you’re not satisfied, we’ll refund your deposit in full. If you’ve agreed on a sketch and we’re in the tracking stage or beyond, we will refund half of your deposit. In either case, we keep all files and you can not use anything we’ve created for you (recordings or ideas) in any way – but we’ll part ways with a smile.  While we stand by our quality and our commitment to the artist, we recognize that we will not always share the same vision – and that’s fine!

ABANDONED AND COMPLETED PROJECTS

A project will be considered abandoned if we haven’t heard from you for over 30 consecutive days. In this case, your deposit is non-refundable. If you choose to restart your project later, there will be a $60 re-start fee.

A project is considered complete when your balance is paid in full. There may be additional charges to reopen a complete project and including a re-start fee.

SCHEDULING

We schedule on a first-come/first-serve basis. While we try to be as realistic as possible, we are usually working on several projects at a time and can not guarantee a start or end date.

FILE STORAGE

When your project is finished, we will provide you with a Master recording of your song(s).  If you would like additional files, stems, or mixes, please ask for them upon completion of your project. 

Once your project is complete, we will keep your project in our system for 30 days.  We will not be held responsible for file storage. While we try to keep archives of all our projects, we will not guarantee against lost or corrupt data. At your request within 30 days of completion of your project, we will provide you with all relevant files for your project so that you can store them.

Terms and Conditions

TUNEGOPHER agrees that all work from the inception through completion for the Client will be considered a “work made for hire” (see United States Copyright Act – Section 101).  All rights, title, and interest in each master recording which may be considered attributable to TUNEGOPHER will be deemed transferred to the Client by the agreement upon completion and payment of any outstanding balance.

All masters made under the agreement, from the inception of recording and any recordings derived therefrom, shall be the sole property of the Client, free from any claims whatsoever by TUNEGOPHER.   The Client shall have exclusive right to claim ownership of and register the copyright to the master in his/her name throughout the world.

TUNEGOPHER waives the benefit of any provision of law known as “moral rights” or any similar analogous provision of any treaty, statute, regulation or rule of law of any government or quasi-governmental body in any country of the world or throughout the universe.

TUNEGOPHER will never sell, lease, or share ANY information provided to us by our clients including contact information, song submissions, or any other private information.

The Client agrees that no recordings, ideas, or other work produced or performed by TUNEGOPHER may be used or shared publicly until all outstanding balances are paid for each project.

Privacy

Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      To allow us to better service you in responding to your customer service requests.
      To quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do not use an SSL certificate
      We do not need an SSL because:
Private information beyond contact information is not collected by us. Online payments are processed through PayPal.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
      Google Display Network Impression Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
      Within 7 business days
We will notify the users via in site notification
      Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.
Tunegopher.com
PO Box 147
Tecumseh, Michigan 49286
info@tunegopher.com